Digital Gift Boxes:

Delivery is free worldwide (sent via email).

Precious Metals & Other Physical Products:

1. Free Shipping Zone

Shipping is Free for the following destinations: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

2. Rest of the World

For destinations outside the list above, you have two options:

• Pay shipping fees: The exact cost depends on the item and your country of residence.
• Instant Buyback: You can choose to have the item immediately bought back by Artrade at 100% of its current retail value (no shipping required).

Customs & Duties:

• EU Shipments: No customs duties apply for shipments within the European Union.
• Non-EU Shipments (UK, Switzerland, UAE, etc.): Please be advised that local VAT and customs duties may apply. These fees are collected by the shipping carrier and are the sole responsibility of the customer.

Return are possible for 30 days.

If the user isn’t happy with his purchase for any reason, he can return the piece in the exact same condition it was sent to him within 30 days to get a full refund. The return is at the user's expense.

The refund will be sent on the Solana wallet of the user in the same digital asset as used for the purchase .

Identity Verification (KYC)

We are required to verify the identity of buyers for specific categories of items. This ensures a safe and compliant trading environment for all users.

For who?

Verification is strictly limited to specific purchases and specific wallets. You are only required to complete KYC for your wallet if you are using it to physically ship: